Support
How can we help?
Answers to common questions are below. For anything else, email us. We usually reply within two days.
Joining the beta
Readiday is in private testing on iPhone through Apple's TestFlight. You need an iPhone and a Garmin watch. An Eight Sleep or Withings account is optional. Email us with "Beta" in the subject and the Apple ID email you want the invitation sent to.
Questions
Which watches work?
Garmin watches that support structured workouts and strength training, which is most Forerunner, Fenix, Epix, Venu and Instinct models. Readiness also needs overnight HRV and sleep, so wear the watch to bed.
Why is today's readiness "unknown"?
Last night's sleep or HRV hasn't reached Garmin Connect yet. Open Garmin Connect on your phone to sync the watch.
A workout didn't appear on my watch
Workouts go to your Garmin Connect calendar first, then to the watch on its next sync. Open Garmin Connect to sync. If the workout still isn't there, the app's Status screen shows whether the Garmin connection needs attention.
How do I approve or dismiss a plan change?
Open the proposal in the app, or long-press the notification and tap Approve or Dismiss. Nothing bigger than a single day's change happens until you approve it.
I'm not getting notifications
Check that notifications for Readiday are allowed in iPhone Settings → Notifications. Then sign out of the app and sign in again, which registers the phone afresh.
How do I disconnect Garmin, or delete everything?
You can revoke access at any time in Garmin Connect under Settings → Connected Apps. To delete your account and all its data, email us. Everything is deleted within 30 days. See the privacy policy for details.
Is this medical advice?
No. Readiday gives training suggestions based on your data. It is not a medical device. See a doctor about symptoms, or before training if you have a medical condition.